Friedemann Lutz

Director
in Warsaw, Poland

My passion is engaging all levels of an organization to achieve breakthrough change and new levels of performance.

Friedemann Lutz

About me

I have supported numerous Management Teams to run demanding change initiatives, translate ambitious strategic goals into reality and reach and sustain better business results. Many times I have facilitated the discovery of simple, innovative and customer-centric solutions while eliminating the burden of complexity.

My Areas of Expertise: Breakthrough (Digital) Change, Customer Centered Innovation, Process Improvement, Process Design, Simplicity, Performance Management.

My Sector Focus: Life Sciences, Financial Services

My Languages: English, German, Polish, French, Russian

My Education: Master in Business Psychology and Marketing

My Experience:

Strategy Implementation/Breakthrough Change/Process Improvement: Supported an entity of a leading global pharma company to implement a new strategy, process oriented organization and a continuous improvement culture leading to completely new levels of reliability and agility of performance.

Digital Innovation and Simplicity: For a leading European bank redesigned and simplified the customer experience of account opening and credit application processes leading to significantly increased sales.

Customer centered innovation/Digital Change/Simplicity/ Process Improvement: Led and coached improvement projects for an insurance company in Sales, Underwriting and Customer Service that delivered over €100 million in benefits.

Breakthrough Productivity Improvement: Helped a leading international pharmaceutical company to engage management and employees on all levels to double output in key processes.

Culture Change: Helped a leading global life science company to manage a challenging cultural turnaround supporting them with the design of the approach,  change management, organizational development, internal communications and achieving visible success in lighthouse projects.

My News & Views

Leading Remote Teams Effectively – Best Practices from Agile Ways of Working
What is challenging about leading Remote Teams? The lack of direct personal contact, which is very motivating for many people The lack of visibility:...
4 minutes
16 March, 2020