A leading pharmaceutical company embarked on a bold journey to build a cutting-edge facility for synthetic molecule development, aiming to streamline processes and harness data and technology for rapid, high-quality material delivery. The goal was to create a high-level operating model for the facility-of-the-future that aligned all stakeholders, addressed challenges in existing facilities, and anticipated future industry trends.
Innovation Journey to Design the Business Concept for a Future-Ready Drug Substance Development Facility

Modernizing the company’s operating model meant addressing the limitations of existing facilities while ensuring alignment among departments with varying priorities. The new model needed to be flexible and scalable, capable of sustaining future growth and adapting to evolving industry trends and external demands. A collaborative approach was essential to ensure the facility would meet both current and future needs efficiently.
OXYGY designed and facilitated a series of engaging innovation workshops, bringing together cross-functional teams to co-create a compelling vision for the new facility. Through the process of gathering insights, examining internal and external trends, and ideating solutions, the team identified key opportunities for change. Using a people-centric approach, OXYGY guided stakeholders through Challenger Sessions to validate the concept and refine the facility’s design, ensuring alignment across teams. Key focus areas included understanding the purpose of the facility, leveraging organizational strengths, and defining success metrics. The sessions fostered collaboration and ensured every voice was heard, driving a sense of ownership and motivation among the teams.
The project resulted in more than just a conceptual framework – it brought the entire organization together around a common vision for the future facility. Senior leadership provided full backing for the project, recognizing the value it would bring. The alignment across teams, along with clearly defined workstreams, created a solid roadmap for successful implementation. This has positioned the company to execute its vision and drive future innovation in synthetic molecule development.
Voices from the project

Keeping the needs of all departments front and center, a cross-functional client team took on an innovation journey marked by open dialogue and collaboration. Leading such a varied group turned out to be a challenge that was both fun and fulfilling.
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