The CMC (Chemistry, Manufacturing, and Controls) function of an international pharmaceutical company sought to pave the way for R&D’s digital transformation, aiming to future-proof operations, increase efficiency, and enhance patient-centric drug development. Success relied on building a strong foundation of high-quality data management.
Challenge
The client recognized that to fully embrace digitalization, they needed a strong foundation of well-managed, high-quality data. However, their data usage and management practices were fragmented across departments, with varying levels of maturity in data handling. To drive their transformation, the CMC function needed to not only assess their current capabilities but also envision a future state where data was seamlessly generated, shared, and stored across the organization. Overcoming gaps in data management and creating a unified, data-driven culture were essential to achieving their goals and preparing for the rapidly evolving landscape of pharmaceutical innovation.
Implementation
OXYGY partnered with the client to lead a core team through an innovation journey toward a data-driven future. The process began with workshops mapping the current (“as-is”) state of data use, examining how data was generated, shared, and stored across the organization. From there, we worked together to define the ideal future (“to-be”) state, designing an optimal data journey and identifying key “data personas” – archetypes representing different types of data users. By mapping these personas, we pinpointed critical interaction points and developed a clear manifesto for becoming a truly data-driven organization. The final phase focused on defining the necessary capabilities and workstreams to support the transformation, with a thorough review ensuring alignment across all stakeholders. This collaborative effort empowered the client with a unified vision, guiding them on their journey to becoming a data-centric powerhouse and industry leader.
Achievements
The innovation journey successfully unified all key stakeholders around a clear, shared vision for the future of a data-driven organization. With a well-defined strategy and strong senior-level sponsorship, the company is now equipped to embark on its digital transformation with clarity and focus. The identification of critical capabilities and detailed workstreams provides a concrete, actionable roadmap, ensuring the transformation is both effective and sustainable. With this solid foundation, the organization is now well-positioned to lead in the rapidly evolving pharmaceutical landscape.
Voices from the project
Preparing an organization for the future of their industry can often lead to some uncertainty or resistance to change. Having the opportunity to guide a client through these uncertainties and find value in the change is where the OXYGY team strives.
Transformations offer organizations a chance to step back and re-align. This project was a journey of collaboration and impact, where we explored tailored organizational scenarios to ensure clarity, drive efficiency and empower teams to lead with confidence and purpose. Partnering with the client during such a delicate moment reflected our mutual trust and shared commitment to lasting change.
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