Empowering Change: The Human Side of ERP System Transformation

The project implemented a comprehensive strategy to ensure the successful adoption of the new system. This approach included designing customized learning journeys for end users, tailored to their specific roles and responsibilities, to facilitate understanding and proficiency in new processes. Interactive training sessions catered to various learning styles while upskilling local experts to deliver effective training.

A robust Training Asset Factory was developed, producing over 3,000 training assets with tight version control, localization, and translation to meet the diverse needs of a global audience. The initiative also focused on empowering local technical experts as trainers and engaging middle managers to foster a culture of learning, ensuring motivated participation and effective adoption. A combination of hybrid, interactive training methods and continuous support was provided to maintain consistent, high-quality training delivery worldwide.

This strategy was critical for managing resistance, building capabilities, and ensuring smooth global adoption of the new processes and tools.

The SAP S/4HANA transformation project is successfully delivering the business value expected and budgeted. It addresses the challenges of global scalability, employee engagement, and training. Through a tailored, innovative training strategy and OXYGY’s expertise, the organization is empowering 40,000 employees across 160 entities worldwide to confidently adopt new processes and tools. The robust training framework, featuring over 3,000 localized assets, ensures a smooth global rollout while fostering a culture of continuous learning and collaboration. This strategic approach not only drives system adoption but also secures the delivery of the ambitious business case and positions the organization for sustained operational excellence and future growth.