Integration of Business Services for Two Multi-Billion EUR Acquisitions

Challenges and tasks

Type of Project:  Change & Communications

Transition of services (People & Organization, IT, Financial Reporting & Accounting, Procurement, Real Estate & Facility Services) from 2 acquired medical innovator startups, into a global business services organization.


  • Support smooth transition of core services without disruption in delivery of business value and growth trajectories of acquired companies
  • Maximize retention of personnel with specialized skills during transition
  • Buy-in for new processes, standards, and people transfers by global and country stakeholders across 12 countries

OXYGY's Approaches

Organizational Design and People Integration

  • Close engagement with workstreams to ensure timely alignment and decisions
  • Tiered communication of program strategy and benefits ahead of people changes
  • Collaboration with receiving managers on onboarding expectations
  • Pulse checks with transitioned teams 8 and 16 weeks after change

Service Transition Communications and Stakeholder Engagement

  • Detailed stakeholder mapping and engagement strategy
  • High level program communications during planning, followed by service deep dives (governance, roadmaps) during execution
  • Engagement sessions with country leadership co-facilitated by acquisition leads and corporate function lead, creating close cross-company collaboration

Outcomes and value created

Service Transition Communications and Stakeholder Engagement

  • 177 services delivered and onboarded in 18 months, meeting company targets
  • 40 sites in 13 countries integrated

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