Compliance implementation program for the going global of a start-up unicorn

Challenges and tasks

A rapidly growing start-up unicorn, offering cloud-based call-center and phone systems of choice for modern businesses was looking for help with the following compliance challenges:

  • A crucial driver of the growth strategy was to achieve full compliance with national laws and international regulations according to investors requirements.
  • Management needed to build and implement a robust compliance framework to achieve and retain all licenses and authorizations required to operate internationally, minimizing the legal and reputational risk.

OXYGY's Approaches

In a facilitative way, we engaged executives of the client and the best external experts in the area of compliance for:

  • Situation understanding and analysis
  • Innovative solutions creation
  • Successful further deployment
  • Collaboration with international law firm Bird & Bird to help the client achieve full compliance

…applying our Co-DISCOVER, Co-DESIGN and Co-DELIVER approaches

Outcomes and value created

  • Successfully achieved full compliance in time, on scope and on budget in: Telecommunications Regulatory Policies and Procedures (such as Emergency Calling and Numbers Registration), ABC and Whistleblowing, Sanctions and Trade Compliance, and Data Protection.
  • Established the foundations for a full-scale operational transformation of company-wide processes and workflows, through a robust business-first approach to regulatory compliance implementation.

Get in touch

Has this case study inspired a similar demand in your company or would you like to learn more?

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Areas of Expertise

  • Change management
  • Data & Technology
  • Process


  • Telecoms & Technology


  • Legal & Compliance
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